Adventure Kids Playcare

I used this facility for 8 hours of backup care for my toddler, and I cannot recommend it to other parents. Communication and transparency were completely lacking. I was charged an additional $9 for lunch at pick up(not previously informed during scheduling) , but I was provided absolutely no report or update on whether my child actually ate, when she napped, or if her diapers were changed. When I picked her up, she was clearly exhausted and fell asleep immediately in the car. She also kept repeating that she was hungry, leading me to believe she didn't eat anything all day despite the extra charge. As a parent, leaving your child in someone else's care requires trust, and the total lack of information and basic updates is unacceptable. I will not be returning and would suggest looking elsewhere for childcare.

I had a work emergency so made a plan to drop off my my child and when we walked in (with the prior appointmen) there was absolutely no greetings whatsoever, no hi, or hello to my child. All the employees looked at us and gave us look that says "we don't want another child, what are you doing here?" Obviously, my child got scared, so he refused to go. And also myself didn't feel comfortable leaving him there, we came out. Will never consider this place an option for child care.

Extremely disappointing experience!! We had arranged for backup care with this facility, which they confirmed, only to be told at the last minute that they were no longer available. Instead of taking responsibility or offering assistance to find an alternative, they shifted the burden to the backup care system. In contrast, providers like Bright Horizons have shown a more customer-centric approach by helping families find alternative care when they're fully booked. What's most concerning is that this facility not only failed to honor their initial confirmation but also showed a lack of willingness to help us find a solution, demonstrating a blatant disregard for the needs of families with children.

My daughter has loved coming to this daycare for years while her mother and I are working. The employees are kind and care for the kids the way you’d hope to see your kiddos looked after. She’s made friends and always has a good time.

Horrible daycare! The older lady Susan that works there will force feed your baby, neglect your baby, do anything but actually CARE for your baby. My son came home saying the kids do HORRIBLY inappropriate things in the play toy away from teachers, i am disgusted and immediately unenrolled my children. The kids are bullied and the teachers do nothing about it, they sit on their phones all day and don’t actually pay any attention to the kids. Take your kids anywhere but here. Great concept but HORRIBLE STAFF!

We just came here for the first time and loved it! I needed childcare last minute for 2 hours on Saturday and since I had been thinking of trying Adventure Child’s Playcare, I thought why not try it today. We arrived at noon. First, I loved that a bell has to be rung in order to enter (that gave me comfort knowing random people cannot enter). Second, the person at the front was very nice and helpful. She even asked if my son would like lunch (this gave my son an opportunity to do what the other kids were doing which made him feel included). She also confirmed the time frame and explained my son would eat lunch, then watch a movie and then play. I appreciated that because it gave me an idea of what my son would be doing and liked that he had several structured activities lined up. My husband was the one to pick up my son after 2 hours. He said that our son and his new friend asked for our son to stay a little longer. My son did not want to leave! My husband gave our son another hour there. When I got home from work my son immediately asked if he could go back tomorrow. I asked him how he liked it and he said “I love Adventure Kids! He said “I like the movie theater”, “my 5 friends are nice” and “the 3 teachers are nice too”. We will definitely be going back more frequent and only regret not using them sooner! Also, my husband who has high standards when it comes to our son’s safety and well being was very IMPRESSED with Adventure Kid’s Playcare. I even heard him telling his dad friends about it on the phone!

My husband and I were traveling to Bellevue for work and used our backup care option for our infant, which led us here. Our little guy does wonderful with his in-home daycare, but we weren't sure how he'd do at a childcare center, as that was a new thing for him. The staff at Adventure Kids made sure his every need was met! He really enjoyed playing with the new (to him) toys, the new environment and other infants. He was super happy when we picked him up and had no issues with his sleeping at night or anything. Loved the report card of all his feeding, sleeping and diaper changes too. It was just like any other day for him. We thank the staff for making this shift for a week seamless and hope to be back to the area with our little guy again soon!

Highly recommended! Facility is controlled access, fun activities through out the day, great pricing and the staff is very kind and respectful. My kiddo has enjoyed her time here and as a parent, I’ve appreciated how great the people and services are. Thank you to Katie, Madison, Mya and the rest of the Bellevue AKP team!